Healthcare Consumerism Study Shows Patients Need Financing Options

Where patient satisfaction was once solely measured from a clinical standpoint, patients now regard the financial side of the house as an important part of the overall experience.  Increasingly, they’re judging and rating their satisfaction with healthcare organizations by the amount of repeat business and referrals they bring. A study we recently conducted to measure […]

Health Plans’ Survival Could Depend on Customer Service

Insurers are facing more pressure than ever to meet customer demands or lose those customers to competitors. A recent survey, conducted by HealthEdge and Porter Research, of 2,500 health plan members across the U.S. indicated that health plans must quickly tune their offerings and provide service levels that match or exceed members’ expectations. Consumers expect […]

HIT Workforce Needs for Georgia Hospitals, Healthcare Systems

The Institute for Healthcare Information Technology (IHIT) commissioned Porter Research to conduct a study to get insight from Georgia hospitals and healthcare systems about IT workforce readiness and their unique challenges related to IT job fulfillment.  This most recent study continues to build onto the research performed in 2014:  Georgia Healthcare IT Workforce Readiness Survey […]

HHS’ ICD-10 Code Deadline Arrives

With the arrival of October 2015 come changes beyond the color of the leaves, as it signifies the U.S. Department of Health and Human Services’ (HHS) deadline for hospitals, physician practices, other healthcare providers and payers to have completed the transition from ICD-9 to ICD-10 (International Classification of Diseases, Revision 10) coding systems.  ICD-10 provides […]

Practical Applications of NLP in Healthcare: Enhancing the Value of Electronic Data

Approximately 65 percent of hospitals plan to spend an average of $1.9 million on analytics in 2015, according to a survey conducted by CDW Healthcare. By applying complex algorithms to massive volumes of electronic data, analytics work to lower costs, improve care, predict outcomes, and manage population health. Many experts believe analytics drive the true […]

Survey Gauges Medical Practices’ Attitudes toward ICD-10

NueMD recently released findings from their April 2015 survey exploring small and mid-sized medical practices’ attitudes towards the pending transition to ICD-10, a more granular disease and diagnosis classification system. With the October implementation deadline fast approaching, NueMD surveyed 1,000 medical practice professionals and billers about their stress levels, areas of concern, the general sense of preparedness regarding switching to […]

Georgia Healthcare IT & Education Working Together

The Institute for Healthcare Information Technology (IHIT) commissioned Porter Research to perform a follow-up project stemming from last year’s “Georgia Healthcare IT Workforce Readiness Survey”, which involved a statewide survey of healthcare IT service providers (vendors) and practitioners (hospitals, clinicians) to gauge the status of their plans to expand and hire from within the state, […]