Entries by Russell Green, Jr. - Vice President, Operations

The Communication Challenge in Care Management: Connecting the Dots in Real time

Inability to react quickly to urgent member needs may result in member dissatisfaction, unnecessary hospitalizations and higher per member per year cost. Healthcare is going through an evolution with members increasingly receiving care within the home. Whether it be a member transitioning from the inpatient setting or as an alternative site of care, members are […]

Improving Capacity and Revenue through Effective Room Management

Healthcare Leaders Experiencing Exam Room Utilization Challenges, Leading to Revenue Loss As healthcare leaders reimagine patient access and care delivery in a post-pandemic world, there is an emerging story around the need to optimize clinic exam room utilization. Better utilization can improve operating efficiency, patient satisfaction, and revenue capture. The 2020 Porter Research study of […]

Porter Research Study 2020: A Comprehensive Look at Drug Diversion from the View of Healthcare Executives

Porter Research Study 2020: A Comprehensive Look at Drug Diversion from the View of Healthcare Executives In 2017, reports surfaced that incidents of missing or stolen prescription medications at Veterans Administration hospitals increased more than 800% in seven years, from 272 in 2009 to 2,457 in 2016.1 The news alarmed everyone in the healthcare industry, […]

New Study Reveals Care Team and Family Member Connectivity Gaps in Hospice

Study raises concerns about hospice industry’s ability to engage patients, family members and clinical care team members effectively. A new study reveals that hospice organizations are slow to adopt secure, modern collaboration capabilities that provide key connectivity points between patients, family members and clinical care team members – all of which are critical to engage […]

Research Study Finds Two in Five Hospitals Lack Formal Drug Diversion Programs

Two in Five Hospitals Lack Formal Drug Diversion Programs Porter Research study commissioned by Invistics shows almost 9 in 10 healthcare professionals say they have met or know someone who has diverted drugs. Invistics, the leading provider of cloud-based software solutions that improve inventory visibility and analytics across complex healthcare systems and global supply chains, […]

Can You Afford To Ignore Industry Changes?

Can You Afford To Ignore Industry Changes? As demands to share patient health information continue to evolve, provider organizations are challenged to take new approaches to Protected Health Information (PHI) disclosure management across their health systems. Increased requests for access to and exchange of health information, compounded by stringent compliance regulations, present multiple challenges for […]

Digital Health Trends with Promise

In an industry inundated with technology woes and hurdles to overcome, these digital healthcare trends actually have me optimistic about the future of healthcare. Data Transparency Transparency in healthcare is dialing up incrementally, albeit in unexpected places. While I do appreciate things like the government’s recent release of physician payment data, I’m eager for the […]

Have You Asked Your Customers What They Really Think?

SmartBlog recently published a post on “product chatter” and what it really means for business brands. More casual than the formal referral or recommendation, this is the brand and product perception exchanges being swapped in everyday conversations among buyers. Most marketers tune into buyer feedback where it’s available – soliciting endorsements from happy buyers and […]