Entries by Russell Green, Jr. - Vice President, Operations

The Communication Challenge in Care Management: Connecting the Dots in Real time

Inability to react quickly to urgent member needs may result in member dissatisfaction, unnecessary hospitalizations and higher per member per year cost. Healthcare is going through an evolution with members increasingly receiving care within the home. Whether it be a member transitioning from the inpatient setting or as an alternative site of care, members are […]

Improving Capacity and Revenue through Effective Room Management

Healthcare Leaders Experiencing Exam Room Utilization Challenges, Leading to Revenue Loss As healthcare leaders reimagine patient access and care delivery in a post-pandemic world, there is an emerging story around the need to optimize clinic exam room utilization. Better utilization can improve operating efficiency, patient satisfaction, and revenue capture. The 2020 Porter Research study of […]

Porter Research Study 2020: A Comprehensive Look at Drug Diversion from the View of Healthcare Executives

Porter Research Study 2020: A Comprehensive Look at Drug Diversion from the View of Healthcare Executives In 2017, reports surfaced that incidents of missing or stolen prescription medications at Veterans Administration hospitals increased more than 800% in seven years, from 272 in 2009 to 2,457 in 2016.1 The news alarmed everyone in the healthcare industry, […]