Entries by Porter Research

Annual IHIT Report: The Voice of Healthcare IT in Georgia

A comprehensive look at the top challenges facing Georgia’s hospitals, physician practices and healthcare IT vendors. Each year, the Institute for Health Information Technology™ (IHIT) — an independent, non-profit organization focused on advancing the needs of Georgia’s healthcare IT community — conducts an industry survey to document the latest healthcare IT issues that are impacting […]

2017 State of the Industry: Technology in Georgia Report

The Technology Association of Georgia (TAG) recently released its eleventh annual State of the Industry: Technology in Georgia Report.  The findings come from a survey of more than 300 in-state technology decision-makers to get their valuable insights and forecasts about Georgia’s technology economy as it relates to talent, capital and innovation. This year’s survey, led […]

Market Dynamics Require New Ways of Interacting with Health Plan Members

HealthEdge® — a provider of modern, disruptive technology that enables health insurers to leverage new business models, improve outcomes, reduce administrative costs and connect everyone in the healthcare delivery cycle — commissioned Porter Research to conduct a survey of 2,500 health plan members across the United States to gauge their opinions on customer service issues.  […]

The Voice of Healthcare IT in Georgia

A comprehensive look at the top challenges facing Georgia’s hospitals, physician practices and healthcare IT vendors Each year, the Institute for Health Information Technology™ (IHIT) — an independent, non-profit organization focused on advancing the needs of Georgia’s healthcare IT community — has Porter Research conduct an industry survey to document the latest healthcare IT issues […]

What You Don’t Know Could Be Costing You

How Claims Are Processed Can Cost Auto Insurers More than Realized The aftermath of a traffic accident can generate a lot of claim activity for auto insurance companies.  Issuing payments on the behalf of policyholders for emergency services, physicians, and hospitals in case of injury or to body shops, towing companies and rental car companies […]

What Keeps Healthcare Finance Executives Up at Night?

In light of the complicated revenue cycle management optimization challenges that hospitals face today, Connance and Porter Research recently teamed up to find out more about the top priorities and action plans that are at the forefront of senior financial executives’ minds. Connance–a leading provider of predictive analytics solutions that personalize the financial and clinical […]

Healthcare Consumerism Study Shows Patients Need Financing Options

Where patient satisfaction was once solely measured from a clinical standpoint, patients now regard the financial side of the house as an important part of the overall experience.  Increasingly, they’re judging and rating their satisfaction with healthcare organizations by the amount of repeat business and referrals they bring. A study we recently conducted to measure […]

Health Plans’ Survival Could Depend on Customer Service

Insurers are facing more pressure than ever to meet customer demands or lose those customers to competitors. A recent survey, conducted by HealthEdge and Porter Research, of 2,500 health plan members across the U.S. indicated that health plans must quickly tune their offerings and provide service levels that match or exceed members’ expectations. Consumers expect […]

HIT Workforce Needs for Georgia Hospitals, Healthcare Systems

The Institute for Healthcare Information Technology (IHIT) commissioned Porter Research to conduct a study to get insight from Georgia hospitals and healthcare systems about IT workforce readiness and their unique challenges related to IT job fulfillment.  This most recent study continues to build onto the research performed in 2014:  Georgia Healthcare IT Workforce Readiness Survey […]